Will I really be locked in? Or can I leave the room if I need to do so?

You will certainly never actually be locked or trapped in a room. The rooms are controlled by maglocks and all have a button you can press at any time to leave the room. There is never any point in time when you are actually trapped.

Will I need to bring anything with me to play the game?

No, and as a matter of fact, you will be asked to place all of your personal items in a basket inside the room. You will not be allowed to use cameras, phones, flashlights, etc. You simply need brainpower and teamwork!

Are the rooms physically challenging?

No, there are no physical challenges to the rooms. This is a game of mental wits and creative thinking – there are no special physical requirements to succeed at the game.

Can young children play?

We do not allow children under the age of 8 years to attend our rooms. We will allow 8 and up to attend with their parents and we ask that parents keep a close eye on them as the rooms are filled with props and clues which can be easily broken or damaged. It will be the responsibility of parents/guardians to keep children from “getting into” things they should not be touching in the rooms. Children ages 8 - 12 will only be allowed to attend with their families.

Will my pre-teen and teen enjoy the experience?

Most pre-teen and teens love the Escape Room Experiences and they bring unique perspectives/thinking styles to the table! Please note however, that this is a family experience and anyone under 16 years old MUST be accompanied by an adult (not simply an older sibling) and they must have a waiver signed by a parent/legal guardian in order to play.

Do you take large groups?

Absolutely! From youth groups (with leaders) to church groups, to corporate team building events….we love to watch groups work together to solve our rooms! If you are interested in booking a larger party, please contact us at 229-561-4969

We booked and now the room shows “full” and the rest of our group can’t book…

Our rooms are “private” meaning only your group will be participating. If you book your room, the website automatically blocks all remaining seats. If you have others in your group who will be paying separately, they are welcome to join you and pay when they arrive. Just keep in mind the “maximum” number the rooms hold.

How can Escape Rooms be used for Corporate Team Building experiences?

There is no better way to evaluate a group and see unique group dynamics, than to put them to the test in a challenge! Allow our professional Business Consultant to work with your group as we evaluate personality styles, management techniques, teambuilding dynamics and conflict resolution skills. We can spend 2 hours or 2 days – we will tailor the experience to your needs and goals! Call or email for more information on this experience, availability and qualifications.

Can I drop in to do a room or do I have to make an appointment?

Our rooms/experiences are by reservation only and rarely are we able to accommodate “walk ins”. As our website is designed to accept reservations several hours in advance, if you would like to try to schedule an appointment for a short time frame, please call 229-561-4969 to see if we can accommodate your group. Please note, a “last minute” booking will be a very rare exception and not the norm.

We made a reservation and now we can’t make it. Can I get a refund?

Unfortunately, we do not offer refunds/cancellations.   If you give us at least 2 hours advance notice of your inability to make your appointment, we will gladly work with you to reschedule your event.  However, no-shows and last minute cancellations will not be refunded nor rescheduled. 

What if we are going to be late?

We ask that all groups arrive no later than 10-15 minutes PRIOR TO your scheduled experience as the “check in” can take a few moments to complete. It is our hope that this “window” also protects your group from any individuals who may run late. If anyone in your group is late, they may join you in the room upon arrival, however your time will start as scheduled. As we have multiple groups per day in each of the rooms, we must adhere to a strict schedule and cannot back up appointments for late arrivals.

Do you do Gift Certificates?

Of course! We are thrilled to offer gift certificates for you to share this incredible experience with friends and family! All gift certificates are purchased (and customized) right here on our website and can be delivered by email to the recipient. They, in turn can use their gift certificate on our website to book their Epic Escape Room Experience! All gift certificates are valid for up to 1 year from time of purchase.